Contact neuruppin.immobilien — Your Regional Property Marketplace
Do you have questions? We are happy to help.
neuruppin.immobilien is the regional property marketplace for Neuruppin, the Ruppin Lake District and Ostprignitz-Ruppin. Whether you want to list a house, a flat or a plot of land, have a question about your plan, or are an interested buyer or renter wanting to know more about an offer — the form reaches us directly and without fuss.
So we can answer quickly and precisely, please describe your request in a few sentences. If it concerns a specific listing, adding the property or listing number helps. That way your message reaches the right place without detours, and you usually receive a reply within one working day.
Availability
Mon – Fri: 9:00 – 17:00
We usually respond within 24 hours.
What we can help with
- ✓ Questions about listing — from choosing a plan to the listing assistant
- ✓ Support with the energy certificate, photos and mandatory details (GEG)
- ✓ Matters around your account, invoices and billing
- ✓ Guidance for buyers and renters about offers on the marketplace
What happens after your message
You receive a confirmation of receipt and, on working days, usually a personal reply within 24 hours. For technical matters about a live listing, please note that briefly — we prioritise such requests so your offer stays visible without interruption.
Information about how we process your inquiry can be found in our privacy policy.
Send a message
Frequently Asked Questions
Enquiries via the contact form are usually answered within 1–2 business days. For urgent matters — such as technical issues with your listing — please note this in your message so we can prioritise your request accordingly.
Phone enquiries are possible by arrangement. As the marketplace operates primarily digitally, we recommend using the contact form to ensure written documentation and a faster response time.
Contact us for questions about your listing, billing, or technical problems. For content corrections to published listings, please use the portal (portal.neuruppin.immobilien) under "My Listings" so that changes can be submitted for review immediately.